Support

Support that keeps field work moving. Email, phone, or ticket.

Get help with modules, accounts, billing, feature requests, bug reports, training, integrations, and performance questions.

Published support

People, delivery, and proof in that order.

01

Support email

Send support inquiries to hello@intellispec.com.

02

Phone

Call +1 (316) 295-3450 to reach support.

03

Ticket categories

Categories include technical support, account and billing, feature request, bug report, training, integration, performance, and other.

01

Support email

Send support inquiries to hello@intellispec.com.

02

Phone

Call +1 (316) 295-3450 to reach support.

03

Ticket categories

Categories include technical support, account and billing, feature request, bug report, training, integration, performance, and other.

Proof path

Send enough context to reproduce the issue.

Module, workflow, asset, user role, and screenshot usually get support to the right place.

01

Email, phone, and ticket categories all reach the support team.

02

Priority levels include low, medium, high, and critical.

03

No public SLA is stated unless it appears in the customer agreement.

Review security